Shipping policy
Shipping Policy
At Game On, every product is made to order — customized for your team with care and precision. Please review our shipping policy to understand timelines and delivery options.
🚧 Production Time
All orders are made to order and go through a custom production process.
⏳ Production typically takes 2–4 weeks from the date your order is placed and confirmed.
We’ll notify you once your order has shipped.
🚚 Shipping Methods
We offer the following shipping options at checkout:
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UPS Ground – Standard delivery after production is complete
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UPS Next Day Air – Expedited delivery after production is complete
Please note: Shipping speed refers to transit time after production is finished — not the total time from when the order is placed.
📦 Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Use this to monitor your delivery status directly with UPS.
⚠️ Shipping Delays
While we strive to meet all production and delivery timelines, delays may occasionally occur due to:
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High seasonal demand
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Supply chain or carrier issues
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Incomplete or inaccurate order information
Game On is not responsible for delays caused by UPS or events beyond our control.
❓ Questions or Concerns?
We're here to help. If you have questions about your order status or shipping method, contact us at:
📧 webstore@onestoneapparel.com